GENERAL PHONE INSTRUCTIONS
Vista Maria: (313) 271-3050
After dialing the main number, press 1 and then enter the person's extension.
If you do not know that extension, press 2 to dial by name, or press "O" for the operator.
PHONE CALLS DURING BUSINESS HOURS
Monday - Friday 9:00 am - 5:00 pm
Contact your assigned Foster Care Specialist. Leave a message on voicemail regarding the problem if you do not speak to your specialist directly. You can anticipate a return call from your specialist within one business day.
Contact your Foster Care Supervisor if you do not receive a response from your Foster Care Specialist. Leave a message on voicemail if you do not speak to someone directly.
Contact the Program Manager if you are unable to reach your specialist or supervisor. Leave a message on voicemail if you do not speak to someone directly.
Program Manager: (313) 271-3050 Ext. 208
If you are unable to reach the above assigned Foster Care resources, call the emergency cell phone. Leave a message on voicemail if you are unable to talk to someone directly.
Emergency Business Hours Cell Phone: (313) 590-0028
EMERGENCIES DURING NON-BUSINESS HOURS
Contact the on-call Foster Care Specialists cell phone when there is an emergency after business hours.
Specialist On Call Phone: (313) 549-0484
If you do not hear back from a Vista Maria Foster Care Specialist within 15 minutes, contact the on-call supervisor.
Supervisor On Call Phone: (313) 590-5886
If you do not hear back from a Supervisor within 15 minutes, contact the Program Manager.
Program Manager On Call Phone: (313) 421-1474